Quick Answers

2023 Industry FAQ

I want to build a pool, when can someone meet with me?

Due to the unusual volume of interest in building new pools, we’re booking free design consultations with a team member on average 3-5 days out from the time you submit your request. You are also encouraged to do some Google searching for ideas on what you are looking to do in your backyard prior to meeting with us. This will allow us to quickly start with your design and get the process moving much quicker than normal.

How long does it take from the time I sign my contract to diving into my new pool?

Due to the high demand and tight supply chain, we’re experiencing, on average, the timeline is 6-8 months once we have completed the dig stage of your swimming pool. Read more about the twelve steps of our construction process.

Why is it taking so long for my pool to be built?

Due to high volume requests across the entire pool industry country-wide, there is not only a shortage with pool equipment and parts but Florida is also experiencing a shortage of qualified skilled tradesmen. We’re working diligently with our supply partners and actively building out Team Presidential to accommodate the large increase in new pool projects.

Designing Your Pool

Is there anything in my backyard that would make my design harder to build?

Usually we can be creative enough to make almost any design fit the circumstances… but there are some items that we can not control such as setbacks, HOAs, access, size and we must check the utility lines to make sure we can actually dig in that area.

Is it easy to add water features after my pool has been built?

It’s not exactly easy if it wasn’t plumbed for it from the start. It is possible, but you are much better off getting it done while the pool is being built than waiting and doing it later on. It’s going to cost more and there may be some downtime where you can’t use your pool or deck while the work is going on.

What are some ideas for “party pools”?

Great question! If you’re looking to host parties and have a good time year-round in your backyard, here are some ideas to mention to your designer! Sun shelf for relaxing. Wide steps and benches to hang out on. Water features to create some ambiance noise. Bar stools. Swim up bar. Fire pits or fire bowls. There are a ton of ideas – remember to tell your designer that this will be a pool to have a good time in and they will do the rest!

What’s the most popular design? Deep pools or play pools?

The most popular design is going to be a “Play Pool” – which is characterized as something that is functional and fun at the same time. We usually like to keep them around 5′ to 5’6″ deep so you can swim, walk and play all in the same pool. Diving pools are still around, but cost more to build and aren’t as fun and functional as a shallower pool.

Building A Pool

Do you teach me how to use my pool and controllers?

Yes! Once your pool has been filled, we will set up a time to introduce you to your pool equipment and set up your controllers/automation – this is called “Pool School”. We will also add the initial chemicals to the pool to ensure a proper start up. We will also provide all the manuals to your pool equipment as well.

How much more will my pool cost if I decide to add an in-ground spa?

On average, adding an in-ground spa to your pool will start around $16,000 more depending on the features, sizes and amenities that you choose to go along with it.

Will there be a specific person overseeing my pool build?

Of course! We will assign a project manager to your project to ensure everything is perfect and exactly how you want it to be at the end. They will be your first point of contact during the entire build.

How do we pay for our pool?

Presidential Pools will require a 10% deposit of the agreed price upon contract signing. The remaining payments are paid upon successful completion of certain milestones such as: 35% of the contract will be paid after excavation, 30% of the contract will be paid once gunite has been placed (you have a concrete pool shell), 20% of the contract will be paid once the deck has been completed and the last 5% will be paid once the pool has been filled. If you decide to get financing, a 10% deposit is still required (some finance companies do not provide this deposit).

What brand of pool equipment do you use?

We only use the best – Pentair!

Do you pull the permits and how long does that take?

Yes, we pull the permits and usually it takes anywhere from 2 to 8 weeks depending on your jurisdiction. Every jurisdiction has a different timeline and requires different documents to ensure proper permitting paperwork has been submitted.

What will my yard look like during the construction of my pool?

Don’t expect your yard to look it’s best during the construction of your pool. Remember, we have very heavy machinery that will leave tracks in your grass, we will dig your pool which will leave dirt in your yard, there will be trucks pulling in and out throughout the process. We will be sure to clean up our mess and not leave any debris or trash behind – our professionals are respected and respectful – that’s how we provide the “White Glove Service” throughout the building process.

How long does it take to build a pool?

The time it takes to build your swimming pool can vary due to weather, time of the year, the design and more. If all goes as planned, the average pool build takes about 6-12 weeks from the time we have completed the excavation process (dig the hole).

What’s the average size of a pool?

The average size is 30 feet by 15 feet, but no need to worry about that, let’s focus on what you want and what your backyard can handle!

What does a “Standard” pool include?

Since we are a custom luxury pool builder – there really is no “standard” pool. From a starting standpoint, a 300 square foot pool that goes from 3’ to 5′ depth, a Pentair Variable Speed Pump, Pentair Energy Efficient Cartridge Filter, Pentair Intelliconnect Automation, Level 1 WetEdge Mini-Pebble Interior Finish, Pentair LED Color Lights and more!

Maintaining Your Pool

What does No Flow mean on my salt system?

There is a flow switch inside the salt cell and when water flows over that switch, it will tell the salt cell that it is safe to produce chlorine. If there is not enough water going across the flow switch, the sensor is not tripped and you will get a low flow indicator. If there is anything causing a low water flow to the pump/cell, such as a dirty, leaf filled skimmer basket, this could create the No Flow issue. Other causes may include a dirty filter or a dirty or clogged salt cell. Before assuming that your flow sensor is bad, make sure you filters, cell, and baskets are all clean and not obstructing the flow.

What does No Cell Power mean on my salt system?

A “No Cell Power” issue can usually be solved by turning the breaker that controls your system off then back on. If that does not fix the issue, we’ll send a technician out to take a look, it could be a bad relay or bad circuit board.